Contact MyMacStorage support
Email us at support@mymacstorage.com. A person reads every message.
Get help with the app
To help us fix a problem quickly, include:
- Your Mac model and macOS version (Apple menu, then About This Mac)
- The version of MyMacStorage you use
- What you did, what you expected and what happened instead
- A screenshot, if the problem shows on screen
Licence questions
Lost your licence key or need it moved to a new Mac? Email us from the address you used to buy, and we’ll sort it out.
Refunds
You can get a full refund within 14 days of purchase, no questions asked. Read the refund policy for details.
Feedback and feature requests
Tell us what you’d like MyMacStorage to find or clear next. Feature requests shape what we build, so every idea helps.